Privacy policy

The purpose of this privacy policy is to inform users of the website www.buzzalyze.com about how their personal data may be collected and processed when browsing the website or using the contact form.

1. Data controller

The controller of the personal data collected on the website is:

2. Personal data collected

When you use the website, BUZZALYZE may collect the following data:

• information submitted via the contact form;
• the identity and contact details of the person contacting us;
• the content of the message sent;
• technical browsing data, such as IP address, browser type, device used, pages viewed and time spent on the website, depending on the cookies or audience measurement tools that may be used on the website.

The data collected depends on how you use the website and the information you choose to provide.

3. Purposes of processing

The personal data collected is used for the following purposes:

• responding to requests sent via the contact form;
• communicating with prospects, customers or partners;
• following up commercially on requests received;
• improving the operation, security and performance of the website;
• producing traffic statistics, where audience measurement tools are used.

4. Legal basis for processing

Depending on the case, processing is based on:

• your consent, when you voluntarily send a request via the contact form or accept certain cookies;
• BUZZALYZE’s legitimate interest in responding to requests received, ensuring the security of the website and improving its services;
• the performance of pre-contractual measures, when you contact BUZZALYZE with a view to obtaining a service.

5. Data recipients

The personal data collected is intended exclusively for BUZZALYZE.

It may also be shared, strictly to the extent necessary, with technical service providers involved in running the website or related services, such as:

• the website hosting provider;
• the WordPress website management tools;
• the contact form tools used;
• the audience measurement or maintenance tools used.

These providers act solely on BUZZALYZE’s instructions and are bound by confidentiality and security obligations.

6. Data retention period

Personal data is kept only for as long as necessary for the purposes for which it was collected.

For guidance:

• data sent via the contact form is kept for as long as needed to process the request, then archived for a maximum of 3 years from the last contact for prospecting or commercial follow-up purposes, unless otherwise required by law;
• technical browsing data is kept in line with the retention periods applicable to the cookies and trackers used on the website.

7. Cookies and trackers

The website may use cookies or similar technologies to:

• ensure it works properly;
• measure audience and performance;
• improve the user experience.

Where required by law, cookies that are not strictly necessary are only placed with your prior consent via a consent management banner.

For more information, please see the website’s Cookie Policy or the settings shown in the consent banner.

8. Mandatory or optional data

The information requested via the contact form is necessary for BUZZALYZE to respond to your request.

If you do not provide the minimum required information, BUZZALYZE may not be able to process your request properly.

9. Data security

BUZZALYZE implements appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised disclosure or unauthorised access.

Despite all precautions taken, no data transmission or storage system is completely secure. In the event of a confirmed security breach affecting your data, BUZZALYZE will take the necessary measures in accordance with applicable regulations.

10. Your rights

In accordance with applicable data protection regulations, you have the following rights:

• right of access;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to object;
• right to data portability, where applicable;
• right to withdraw your consent at any time, where processing is based on consent.

You can exercise your rights by writing to:

BUZZALYZE may request proof of identity if there is reasonable doubt about the identity of the requester.

11. Complaints to the supervisory authority

If you believe your rights are not being respected, you may lodge a complaint with the competent supervisory authority.

If the processing is governed by French law, you may in particular contact the CNIL.

12. Changes to this privacy policy

BUZZALYZE reserves the right to amend this privacy policy at any time to reflect legal, regulatory, technical or functional changes affecting the website.

The applicable version is the one published on this page as of its last update date.